Squeak of the Week

International Travel with the iPhone

Sean | September 29th, 2008



A description of my experience traveling with the iPhone, tips for reducing international charges, and recommendations for using your American iPhone in Europe.

HeidelbergAt the beginning of September I visited Germany for a couple of weeks. As I don’t speak German and it had been over a decade since I was there last, I was excited about the prospect of taking my iPhone. I figured that quick access to maps and tools like Google Translate would smooth over any inevitable bumps along the road. I wasn’t, however, excited about paying exorbitant data usage fees — AT&T calling and unlimited data plans don’t cover usage outside of the US.

CALLING PLANS
The first thing I did was sign up for the AT&T World Traveler plan ($5.99 per month) to reduce any fees I might incur from calls. The World Traveler plan basically saves you 30¢ a minute for calls that would normally be charged at international roaming charges (so in Germany I paid 99¢/minute instead of the normal $1.29/minute).

DATA PLANS
Now, unfortunately the World Traveler plan DOES NOT cover data usage, so I had a choice, hope that I could find unprotected WIFI networks and pay the $.0195/KB (or, $19.50/MB) data charge when I couldn’t, or sign up for one of AT&T’s Data Global packages. The data add-ons come in four options:

  • 20MB ($24.99)
  • 50MB ($59.99)
  • 100MB ($119.99)
  • 200MB ($199.99)

I looked at my bills from the past few months, and since I generally use about 120MB a month, I figured I’d be fine with the 50MB package. After all, I was only planing on being gone 2 weeks and restricting my data usage to the map application, some light email, and Google Translate. AT&T prorates these data plans, so if you don’t use every last megabyte, they’ll credit you back what you didn’t use. Since I opted for the 50MB plan, that I meant I was paying about $1.20/MB.

TIPS
Settings

In order to make sure I didn’t go over my data limit when traveling, I took a number of steps to ensure that I wasn’t unnecessarily downloading/uploading information.

  1. Turn Fetch New Data OFF. On your iPhone select Settings>Fetch New Data and set to OFF. This will ensure that your iPhone won’t keep trying to update your email, applications that need updating, etc. every time it’s got a signal.
  2. Reset Data usage. Go to Settings>General>Usage and select Reset Statistics at the bottom. This will help you keep track of how much information you are sending/receiving.
  3. When you aren’t using your iPhone to do anything besides call people, turn Data Roaming OFF. On your iPhone select Settings>General>Network>Data Roaming and turn it OFF. Just another precaution to make sure you aren’t downloading the entire Internet when you aren’t using your phone.

WHAT REALLY HAPPENED
Just like the American dollar, 50MB doesn’t seem to go as far in Europe. At times I wondered whether I was using Metric megabytes. And, unlike most Americans, most Germans seem obsessive-compulsive about protecting their wireless network. I found very few “free” WIFI networks and those that I could access where generally owned by T-Mobile, O2, or some other network provider that wanted me to pay €7.95 for a day of access.

HeidelbergEven though I was only using Internet access for maps and Google Translate, after 3 days in Germany I was starting to worry about my data usage. My phone said that I had only sent 1 MB and received 13 MB, but when I logged into my account online, it said that I had used 35MB! I hastily called AT&T’s international assistance and they explained that I had only used 11MB. So I had three different measures of how much data I was using, and apparently the only accurate one could be found by calling AT&T.

At the end of 10 days, I was getting ready to head back to the United States, but decided to switch phones with my wife who was planning on continuing on to Italy with her sister and mother. As she was going to travel with my iPhone, I wanted to make sure she was going to be OK on data. I again called AT&T and this time they told me that I had used almost 63MB!

The operator explained, however, that the person who had set up my Global Data plan had not backdated it to my billing cycle date. Once she did that, it lowered my usage, but I immediately upgraded to the 100MB plan just to be safe.

SPEED
Most of the time I was connected to either the O2 or Vodafone networks, which are both GSM/GPRS 1800 and equivalent to the EDGE network on AT&T (as much as 600kbps). Some metro areas had UMTS 2100, equivalent to 3G, but I didn’t come across it much. As I mentioned earlier, “free” WIFI was virtually non-existent.

RECOMMENDATIONS
While my iPhone did help overcome some of the initial culture shock, ultimately I was paying $119.99 for a crutch to lean on more than anything else. The iPhone is a nice tool/toy to quickly access information and entertainment, but while traveling in another country it was mostly an added distraction that I didn’t need.

Google Maps for Europe are excellent, but many of the directions are just as flawed as some of those I have stumbled across here in the states. At one point Google had me driving down a narrow street in Baden-Baden meant only for pedestrians. Talk about stress. I could feel the “stupid American” glares punching holes in the windshield of my SmartCar. HeidelbergBy the end of the trip, I had completely abandoned using the iPhone’s map function in favor of watching where I was going, following road signs, and occasionally looking at a roadmap.

Google Translate and some of the other tools I used were also helpful, but at the end of the day, they didn’t help me learn a new language. Actually talking and listening to people, however, did. What a novel concept.

If you are planning a trip to Europe and want to take your iPhone, I recommend following the steps above to limit your costs, but at the end of the day remember that you are visiting another country to experience their culture. It’s kind of hard to do that when you have your face buried in your iPhone all the time.

***Update***

Don’t forget to call AT&T and TURN OFF your World Traveler and Data Global plans when you get back.

***Update #2***

You might be able to save a lot of money with the Truphone app for the iPhone. It’s like VOIP on-the-go.

To signup or learn more about AT&T’s International calling plans, visit their website or dial 1-800-331-0500 or 611 from your iPhone.

Tags: The Creative Life

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  • http://daapspace4.daap.uc.edu/~monkir Ian

    Now, if the iPhone had some kinda beer recommendation app, that might be a useful reason to have your head buried in it when you’re in Germany. Of course, good beer ain’t that hard to find there.

  • theo schaars

    Thank you;very interesting.
    I am going to Europe next week and was going to use the iPhone GPS system for my jogging. Is that considered using data and will it therefore charge me if I use it for hours?
    Thanks again and if you happen to know the answer I would love to hear it.
    Theo Schaars

  • http://creativedepartment.com Sean

    Good question, Theo. The answer is yes… and no. From what I understand, you are not necessarily being charged for using the GPS persay, but in order for the GPS to work with a particular APP (Maps, EveryTrail, etc.) you would be using your data plan. Without the data, you would be very limited in what you can do with the GPS.

    For example, if you were just going to use the GPS function in your iPhone to see where you are, your phone needs to constantly download new maps to update your location, which would be making use of your data plan. I use EveryTrail to jog, and I think that functionality might not be using *as much* data as the iPhone map program, because it’s not pushing data to EveryTrail until you tell it to.

    Hope that helps.

  • mark

    Thanks for the information. I am heading to Western Europe this summer and I think I will brave the trip without my i-phone. It is nice to get unbiased information. Thanks again.

  • Chris

    Thanks for the information! I just bought an iphone 3G in anticipation of using it on my upcoming 2-week trip to Germany. I have heard horror stories of huge phone bills in the past and wanted to be sure to avoid those headaches. The lack of free wi-fi is a little disappointing but I’m going to follow your advice.

  • http://creativedepartment.com Sean

    There is *some* free WIFI, but not a lot. Most of the mobile carriers sell WIFI subscriptions that will allow you to surf without using your AT&T plan if you’re near one of their hotspots (in Germany, I found it was mostly T-Mobile and O2).

    Safe travels.

  • John

    Wonderful article Sean.
    Here are a few tips to from a frequent flier

    I just bought the new 3gs, and I will leave that phone out of the conversation for now.
    I jailbroke ($20) on the web my other 3.0 iPhone
    I also bought in every country I travel to a prepaid sim card , usually $20 or so, sometimes free if you buy $50 worth of time.
    I put the local sim for the country I am in, into the jailbroke iPhone. I then can receive free incoming( the norm in Europe is free for all incoming).
    Now here is the trick, Before I get on the plane, I forward all my iPhone calls to google voice, formally Grand Central, ( you will have to read up on this great service) or to the local sim number of the country I am in. If I am going from Germany Tmobile to Italy tim, I just call ATT int assist and have them change my forwarding number! All I pay is the iPhone bill for calling Europe each time someone calls me, but at a very good per minute rate, I think my rate is 7or 10 cents a minute!
    For a complete freebie, I just forward all calls to google, then google sends a transcript email to me and I respond to the person via free email at the hotel wifi spot.
    DATA, is a whole other story & I don’t know how to get around wanting to use the iPhone for all the trick apps.
    RULE, unless your rich, turn on airplane mode before u leave Usa then turn on the wireless feature and hunt down a hot spoke, and use Skype!!!!!!

  • http://creativedepartment.com Sean

    Awesome tips, John. I toyed with using my Grand Central account before I left — good to know it works well for ya. I’ll keep Google Voice in mind for the next trip.

  • Christina

    So in you guys’ experience, if you have airplane mode on, it doesn’t charge you for incoming texts and voicemails? I am going to Germany next week and the ATT girl told me that I have to completely take the voicemail and text messaging features off my phone in order to not get charged.

    I want to take it with me for my contacts book and emergencies, because there is no way I can afford to pay the $60+ on top of my all-unlimited plan for the translation and Maps, even though that was my original plan. :( Any suggestions?

  • http://creativedepartment.com Sean

    If you have airplane mode on, you won’t be able to RECEIVE any incoming texts or voicemails because you’re not connected to any network. You can continue to use WIFI in airplane mode (after you turn Airplane mode on, click Wi-Fi and turn to On). You’ll still have access to your contacts via web that way.

    If you don’t wanna pay AT&T beaucoup bucks, your other option is do as JOhn suggest above and jailbreak your iPhone and then buy a local SIM card like this one. Keep in mind that jailbreaking your iPhone voids your warranty and violates Apple’s terms of use, but plenty of people do this and I haven’t seen any reported issues. Having a Google Voice account with this helps greatly.

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  • http://pulse.yahoo.com/_TK2O6O3T7USB47OOIR76L5RXYU Prateek Panchal

    Iphone does have many great applications…i love’em

    Travel Europe